Order Management

Every order from every channel, one queue

Bring orders from all your channels into a single workspace and move them through picking, packing, and shipping.

Unified order queue with channel chips and statuses
Unified inbox

Every status, one pipeline

Orders move along a single, predictable flow — no matter which channel they came from.

PendingPaidTo ShipShippedCompleted
Unified inbox

Every channel's orders in one list

Stop logging into each seller centre. Orders from all connected shops arrive together, filterable by channel, status, or ship date.

  • One queue for every channel
  • Filter by status or ship date
  • See buyer and item details at a glance
Pick & pack

Print picking lists and packing slips

Pull the right items with a picking list, then drop a packing slip in the box — generated straight from the order.

  • Batch picking lists for the day
  • Packing slips per order
  • Barcode-friendly workflow
Labels & couriers

Generate airway bills and hand to a courier

Create the shipping label and airway bill, mark the order shipped, and let the tracking number flow back to the marketplace for the buyer.

  • Courier airway bills from the order screen
  • Status and tracking sent back to the channel
  • In-store pickup flow for collections
Fulfilment

Batch the busywork

Bulk labels & invoices

Print airway bills, picking lists, and invoices for the day's orders in one batch.

Pickup & drop-off

Schedule a courier pickup or arrange drop-off without leaving the order.

Tracking sync-back

Shipped status and the tracking number flow back to the marketplace for the buyer.

Returns and refunds, in the same place

When something comes back, log the return against the original order, decide whether to restock the unit, and record the refund — so your stock count and your books stay accurate.

  • Log a return against any order
  • Restock resaleable items in a click
  • Record refunds so totals stay correct
Questions

Order management FAQs

Yes. Orders from each connected shop flow into a single queue you can filter by channel, status, or ship date.

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